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Support : FAQ - Frequently Asked Questions

Motion Computing LE1600 FAQ’s
: Motion Computing LS800 FAQ's

Motion Computing LE1600 FAQ’s
What enhancements have been made to the LE1600 Tablet PC compared to previous products?
The latest product in Motion’s award-winning line of Tablet PC products and peripherals, the LE1600 offers multiple enhancements over previous-generation Tablet PCs:

Design: The new sleek, tapered design is about ¼ of a pound lighter and about ¼ of an inch thinner with a well-placed centre of gravity that delivers a slim, well-balanced product design that is light and stable to hold and easy for mobile users to carry.

Performance: Upwards of 20% faster than the M1400, the LE1600 is designed from the ground up using Intel’s Sonoma system architecture, including the latest Intel Mobile Pentium M low-voltage processor or the latest Mobile Intel Celeron M ultra-low-voltage processor, the latest 915GMS Express Chipset, and the latest 400MHz DDRII memory.

Battery Life: The LE1600 now offers up to a full day of battery life with the optional breakthrough-design high-capacity Lithium Polymer Extended Battery.

Battery Logistics: Both the Standard and Extended Batteries are hot-swappable when used in conjunction with one another; the Extended Battery offers a flat, super-slim balanced design that maintains the length and width of the Tablet PC for optimal holding comfort and fit in the crook of one’s arm.

Convertible Keyboard: Motion’s new innovative Convertible Keyboard now truly bridges the gap between “pure slate” and “convertible” Tablet PC product offerings. The new sturdier design also serves as a mini-dock with charging capability, a USB port, and a Motion Accessory Port.

Security: In addition to an integrated Fingerprint Reader, the LE1600 now offers an integrated Trusted Platform Module (TPM), an actual hardware chip on the Tablet PC used to authenticate the device and strengthen existing security. Furthermore, the new Motion Security Centre demystifies the ordinarily complex tasks associated with configuring security settings by providing easy links to set-up instructions for using the Softex OmniPass Fingerprint Reader and Infineon TPM security applications.

Reliability: Motion’s inherently durable “pure slate” design is now even lighter due to the sturdy carbon fiber upper housing, which in conjunction with the magnesium lower housing, maintains the system’s structural integrity. Top off the absence of moving parts such as an embedded keyboard, a rotating hinge, or an LCD housing latch (typical mechanical risk points on non-slate devices) with the more reliable 1.8” HDD selected to reduce the risk of shock induced failures by half, and the LE1600 is equipped to handle the rigors of day-to-day mobile computing in even the toughest environments.

Speak Anywhere™ improvements: Motion’s industry-leading Speak Anywhere technology just got better. Because we realize that some users dictate in portrait mode while others dictate in landscape mode, we incorporated a unique 3-microphone design that switches intelligently between two relative dual microphone arrays depending on the orientation of the user’s screen. New directional microphones round out the supreme audio package which continues to provide the ability to configure the range of audio acceptance, suppress background noise, and provide acoustic echo cancellation.

Connectivity: In addition to an integrated 802.11 connection (standard Intel PRO/Wireless BG standard or optional Atheros Super AGTM card*) and integrated Bluetooth which is provided at no additional cost, the LE1600 now offers Gigabit Ethernet support as well as a new IrDA port for connecting to a truly broad array of wireless networks and peripheral devices. (*Note: Tablet PCs ordered with the Atheros Super AGTM card will not ship before approximately 7/15/05, after FCC approval has been obtained. FCC Disclaimer: This device has not been authorized as required by the rules of the Federal Communications Commission. This device is not, and may not be, offered for sale or lease, or sold or leased, until authorization is obtained.)

Expansion: In addition to a standard PC Card slot provided to support legacy devices, the LE1600 includes a new Secure Digital (SDIO) slot for connecting new peripherals or backing up data.

Video out: While VGA support remains to support legacy devices, the LE1600 is now equipped with advanced Digital Video Interface (DVI-D) support for access to the best quality images afforded by the latest projectors and flat panel displays.

Audio playback: More robust speakers enhance the quality and impact of multimedia sales presentations, training module delivery and other types of audio-dependent media usage such as watching movies or listening to music.

What are the dimensions and weight of the LE1600?
Motion Computing’s thin and light “pure slate” Tablet PC features a tapered design that ranges from a slender 0.74” to 0.87” (18.7mm to 22mm). The tapered design includes a slightly raised area adjacent to the slim cylindrically-shaped Standard Battery to provide a comfortable gripping rim for holding and carrying the Tablet PC.

The Motion design team carefully planned the overall Tablet PC design and location of components to place the system’s centre of gravity in the centre of the product, resulting in an extremely well-balanced design. By ensuring that each edge of the product is weighted in proportion to the others, Motion’s design intent is to reduce the risk of tipping to the side while being used. To enhance mobility further, the base configuration of the LE1600 with the Standard Battery weighs only 3.13 pounds. The addition of Motion’s optional market-leading View Anywhere™ technology results in a system weight of only 3.24 pounds.

The optional super-slim and lightweight Extended Battery greatly increases mobility by delivering more than 7 hours of battery life while adding less than a pound of weight. The optional, innovative Convertible Keyboard adds only 1.6 pounds without burdening the user with the additional weight of an integrated keyboard all the time.

What are the key underlying technologies designed into the LE1600?
The LE1600 Tablet PC incorporates the Intel® Pentium® M Processor 758 (2MB L2 cache, 1.50GHz, 400MHz FSB) with options for the LV 738 (1.4GHz) or the ULV 753 (1.2GHz), 400MHz DDRII Memory, the Intel® 915GMS chipset, a 12.1” XGA wide view display (with up to 180° viewing angles), an optional View Anywhere® display, and a WACOM digitizer which enables natural pen input using Motion’s exclusive ergonomically-designed Digitizer Pen.

For users who may not require the latest processor performance delivered by Motion’s high-end configuration, Motion also offers a configuration with the Intel® Celeron® M Processor Ultra Low Voltage 373 (512KB L2 cache, 1GHz, 400MHz FSB).

For high-end graphics performance to meet even the most demanding needs, the LE1600 incorporates the Mobile Intel® 915GMS Express Chipset, which features the Intel® Graphics Media Accelerator 900, enabling up to 1.4X graphics performance improvement over the Intel® 855GME chipset

Motion offers two hard drive capacities to meet two tiers of storage needs: a 60GB HDD or a 30GB HDD. The latest 1.8” hard-disk drive format not only contributes to the thinness and light weight of the LE1600, but also greatly increases reliability by reducing the risk of shock-induced failures – addressing an important durability requirement for highly mobile users.

What processors are being used on the LE1600 product line?
The LE1600 is available in two base configurations with choice of processors:
· Intel® Pentium® M Processor LV 758 (1.5GHz)(latest processor in Intel’s Mobile Pentium M LV range), or LV 738 (1.4GHz), or ULV 753 (1.2GHz)
· Intel® Celeron® M Processor ULV 373 (latest processor in Intel’s Mobile Celeron ULV range)

What chipset is used on the LE1600 product line?
The LE1600’s chipset is the Mobile Intel® 915GMS Express Chipset.

What are the main differences between the 915GMS Express Chipset used on the LE1600 and the 855GME Chipset used on the M1400 Tablet PC?
The 915GMS chipset offers a vast improvement in video performance (41% improvement in 3DMark score in one Intel benchmark analysis) and is equipped to support Microsoft’s Longhorn operating system when it launches in the future.

The 915GMS chipset was designed to support the new Sonoma architecture and a higher-performance memory interface, while the 855GME chipset was designed at the time that the previous-generation Dothan CPU architecture was introduced. The newer 915GMS chipset supports the new faster 400MHz DDRII memory available on the LE1600, while the older 855GME chipset supports the previous-generation 333MHz DDR memory.

The 915GMS chipset includes the Intel® GMA 900 Integrated Graphics controller with 128MB of video RAM, whereas the 855GME uses the Intel Direct AGP Integrated Graphics controller which includes only 64MB of video RAM.

What is the difference between DDRI and DDRII memory?
DDRII is the latest memory architecture that delivers improved system performance, higher data bandwidths, lower latency and better power consumption for mobile devices.

Which integrated graphics controller is used on the LE1600?
The LE1600 uses the Intel® GMA 900 graphics controller.

What are the important security features on the LE1600?
The LE1600 offers an integrated Fingerprint Reader for secure user authentication, with the added benefit of global password management. Furthermore, the LE1600 offers a new security feature – a Trusted Platform Module (TPM) 1.1, which offers the following benefits:
· Actual hardware chip on tablet
· Used to authenticate device and strengthen existing security
· Hardware is tougher to infiltrate then software
· Adds personal secure drive
· Strengthens applications by protecting digital certificates
In addition, the system offers enhanced BIOS-level security with pre-boot authentication, a universal lock slot for physical asset protection, and a Motion Security Centre software panel that grants quick access to the Motion Omni Pass software for configuring the Fingerprint Reader and to the Infineon software for configuring the TPM.

What is the difference between DVI-D and DVI-I?
DVI-D is digital only. DVI-I has additional pins to support analogue video, and can support a VGA connection with the use of an adapter. The LE1600 uses DVI-D rather than DVI-I, since the LE1600 includes a dedicated VGA port.

Why did Motion add an IrDA port to the LE1600?
Since Bluetooth and IrDA are the preferred means for synchronizing one’s Tablet PC with other devices, or for connecting to peripherals such as printers, Motion now offers both connectivity options on the LE1600.

The Fingerprint Reader now has a scrolling capability – what does that mean?
While the 4-way directional control button on the exterior of the system continues to allow users to move the cursor up, down, left and right, the new scrolling capability of the Fingerprint Reader allows users to run the pad of their finger over the Fingerprint Reader either horizontally or vertically to accomplish scrolling when a scrollbar is present in a window. The Fingerprint Reader automatically switches to scroll mode when a scrollbar is present and when the system is not engaged in an authentication task.

What is the data transfer rate on the IrDA port?
Up to 4MBps.

What is the data transfer rate on the SDIO slot?
Up to 10MBps.

Why does Motion no longer offer a 1394 Firewire port?
The USB 2.0 ports on the LE1600 offer similar bandwidth to 1394 Firewire, and Motion’s external DVD/CD-RW drive operates over USB 2.0 so Firewire is no longer a required port for high-bandwidth connections to peripherals.

What is the hard-disk drive offering on the LE1600?
Motion offers two hard drive capacities to meet two tiers of storage needs: A 60GB HDD for storage-hungry users or a 30GB HDD for users with less storage-intensive requirements. The latest 1.8” hard-disk drive format not only contributes to the light weight and smaller size of the LE1600, but also uses less power and greatly increases reliability by reducing the risk of shock-induced failures – addressing an important durability requirement for highly mobile users.

How does the LE1600’s 1.8” hard-disk drive compare to the earlier-generation 2.5” drives?
In addition to lower power consumption and weight, the most significant benefit of 1.8” drives to mobile users is the improved shock resistance, both during operation and non-operational transport. The 1.8” 30GB HDD delivers all storage gigabytes on a single disk platter, which rotates at 4200rpm, resulting in lower energy consumption in addition to quiet operation. (Note: The 60GB HDD is dual-platter.) To ensure high performance during data-intensive read and write cycles, the built-in controller also includes a 2MB data cache.

Which manufacturer supplies the product hard drives to Motion?
Hitachi and Toshiba are Motion’s suppliers of choice for the LE1600’s HDDs.

What is the battery life on the LE1600 Tablet PC?
The battery life with the Extended Battery plus the Standard Battery is more than 7 hours, depending on configuration and usage. The battery life with the Standard Battery is over 3 hours.

Where does the Extended Battery attach on the LE1600 Tablet PC?
The Extended Battery attaches flat against the back of the Tablet PC. Simply slide open the centrally-located door on the back of the Tablet PC, fit the small four tabs at the bottom of the battery into the slots at the lower rear side of the Tablet PC, then flatten the battery against the back of the system.

Is the Extended Battery a “Motion exclusive” product?
Yes, the Extended Battery was designed specifically for the LE1600 and is exclusively available from Motion Computing.

How long does it take to charge the Standard Battery?
The Standard Battery charges to 90% capacity in less than an hour and a half (approximately 86 minutes). It takes approximately 12 minutes more to get to 95% capacity. The remaining charge can be obtained by charging the unit for a further length of time, for example, overnight.

How long does it take to charge both the Standard Battery and the Extended Battery when they are both attached to the LE1600 at the same time?
It takes about 3 hours to charge both the Standard Battery and the Extended Battery charges to 90% capacity. With an additional 21 minutes of charging, both batteries should reach 95% capacity.

What is the charging order of the batteries?
The Standard Battery first charges to 95%, then the Extended Battery charges to 95%. The system then alternates between charging both batteries until a full charge is achieved.

What is the discharging order of the batteries?
The Standard Battery discharges to 35% then the Extended Battery is discharged to 3%. Power usage then transfers back to the Standard Battery until it reaches the discharge limit designated by the operating system. At that point, the system will go into Hibernation mode.

Are the batteries warm-swappable or hot-swappable?
When both batteries are attached and have at least a minimal charge remaining, both batteries are completely hot-swappable. When using just the Standard Battery, or when just the Extended Battery is attached, either stand-alone battery is warm-swappable, meaning that either battery can be swapped quickly after going into Standby or Hibernation power management mode.

How much does the system weigh with both the Standard Battery and Extended Battery attached?
The new thin, ultra-mobile LE1600 Tablet PC weighs about 3.1 lbs. The new, super-slim Extended Battery adds a mere .95 lbs. (431g) to deliver more than 7 hours (when combined with the Standard Battery) in an innovative design that maintains the weight distribution and overall dimensional proportions of Motion's pure slate Tablet PC. When the Extended Battery is attached to the system to deliver outstanding battery life, the total solution’s weight is approximately 4.1 lbs.

Why is it recommended that a user purchase an optional Extended Battery versus using only the Standard Battery?
The Standard Battery provides 3+ hours of charge before requiring AC power to re-charge, sufficient for typical mobile usage scenarios when access to power between meetings and off-site visits is readily available via a charging station, auto/air adapter, or AC adapter. When the Extended Battery is installed along with the Standard Battery, the user can have about 7 or more hours of total usage time without the need to recharge as frequently. Since most users buy Tablet PCs for mobile use, extending the usage time of their tablet maximizes productivity and thus the return on their investment.

Is there any downside to purchasing only an additional Standard Battery versus an Extended Battery?
Both additional battery options improve productivity. On one hand, the Extended Battery more than doubles the total battery capacity while out in the field and its innovative battery logistics including its thin, flat design and hot-swap ability make it ideal for maximizing up time. Carrying a second Standard Battery, while also a convenient way to increase effective battery life, requires the user to place the tablet in standby before swapping the batteries. The Extended Battery can be installed on the tablet in conjunction with the Standard Battery, eliminating the need to carry a second battery in your carrying case. When the Extended Battery is exhausted, users can quickly and easily shed this item to reduce weight on the spot.

Does the Extended Battery work with the M1200, M1300, or M1400 Tablet PCs?
No. The LE1600 and M-Series have different types of batteries.

Is there any downside to purchasing only an additional Standard Battery versus an Extended Battery?
Both additional battery options improve productivity. On one hand, the Extended Battery more than doubles the total battery capacity while out in the field and its innovative battery logistics including its thin, flat design and hot-swap ability make it ideal for maximizing up time. Carrying a second Standard Battery, while also a convenient way to increase effective battery life, requires the user to place the tablet in standby before swapping the batteries. The Extended Battery can be installed on the tablet in conjunction with the Standard Battery, eliminating the need to carry a second battery in your carrying case. When the Extended Battery is exhausted, users can quickly and easily shed this item to reduce weight on the spot.

What keyboards are offered to support the LE1600 Tablet PC?
Motion offers 3 keyboard choices: 1) An innovative Convertible Keyboard that attaches to the front or the back of the Tablet PC that also serves as a mini-dock with charging capability, a USB port and a Motion Accessory Port; 2) a Wireless Mobile Keyboard offering Bluetooth connectivity; and 3) a compact USB keyboard.

Why does Motion Computing offer three keyboards?
The Convertible Keyboard is highly optimized to deliver the ultimate in mobility and convenience. It adds minimal travel weight and provides a mechanism to hold the tablet in a horizontal position for keyboarding. Furthermore, the Convertible Keyboard can serve as a mini-docking solution with charging capability, and expansion via a USB port and a separate Motion Accessory Port.

The Bluetooth-equipped Wireless Mobile Keyboard, while small enough to travel with, is best suited as a companion to the FlexDock or the Field Case – as it does not provide a built-in stand to hold the tablet upright for keyboarding.

The USB Mobile Keyboard provides a low cost, compact solution designed primarily as a companion to the Motion FlexDock.

What is the Motion Accessory Port and what can I use it for?
The Motion Accessory Port is a special, powered USB port. While all USB ports provide power, the USB specification for power does not deliver enough power for more power-hungry devices such as large hard disk drives and DVD optical drives. The Motion Accessory Port combines USB 2.0 connectivity with the additional power required to power accessory devices.

Today, the Motion Accessory Port, combined with the Motion Accessory Cable, can be used to power the Motion USB DVD/CD-RW optical drive. With this configuration, external AC power is not required for USB DVD/CD-RW optical drive for use on airplanes or other environments that do not have access to AC power.

Does the Convertible Keyboard ship in the Tablet PC’s system box or separately?
The Convertible Keyboard ships separately when ordered with a new system unit.

What languages are supported by the Convertible Keyboard?
At launch in May 2005, the Convertible Keyboard will be available in 4 language versions: US English, UK English, German and French.

Does the LE1600 Convertible Keyboard work with the M1200, M1300, or M1400?
No, because it was specially designed to fit the LE1600 Tablet PC. Due the mechanical interface between the keyboard and the Tablet PC, the Convertible Keyboard cannot be used with the Motion M-Series tablets.

Why did Motion choose the pointing stick versus a touch pad for the mouse pointer on the Convertible Keyboard?
The choice of pointing device is a highly subjective one. Implementing a touchpad or trackball required growing the keyboard significantly in size – which did not support the mobile design goals of this product. Second, touch pads usually require the user to move their hands from the keys when typing a document. While this works well for web browsing, it can be considered a disadvantage for authoring or typing a document. Because the pen interface already provides an ideal pointing device for web browsing, Motion was able to optimize the keyboard pointing device to better support traditional typing tasks.

How has durability been designed into the Convertible Keyboard?
The Convertible Keyboard has undergone considerable life-cycle testing. The support stabber is tested to 5,000 cycles and the primary letter keys are tested to a minimum of 10 million uses. All special keys (such as Tab, ESC, Insert, etc...) and mouse buttons are tested to 3 million uses. Additionally, the mounting post support mechanisms are tested to a minimum of 5,000 open/close cycles.

How has the durability of the connection to the keyboard improved with the LE1600 Convertible Keyboard?
Because the new Convertible Keyboard was designed in conjunction with the new LE1600 Tablet PC, the Motion design team has been able to optimize the connectivity and durability of the design. The new design also replaces the USB cable assembly in favour of a connector fixed directly to the folding support arm. This reduces the concern about loose connections.

Is the viewing angle adjustable on my LE1600 Convertible Keyboard?
Yes, the viewing angle can be adjusted from 90 to 140 degrees. Simply push back on the tablet when installed in the Convertible Keyboard and it will hold in your desired position.

What applications are included in the Motion Base Software offering?
The following standard software is included with the LE1600:
· Motion Dashboard control panel
· Motion Security Centre
· Motion/Softex OmniPass™ Security software
· Infineon Security Platform Tools
· Toshiba Bluetooth Software
· Adobe® Acrobat® Reader
· Windows Journal
· Sticky Notes
· Pen/button-based setup utility

How do you download the handwriting recognition pack to be able to enter text in other languages like Spanish or French or to get an on-screen keyboard in another language?
Visit this website for downloads and instructions:
http://support.microsoft.com
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