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Support : FAQ - Frequently Asked Questions

Motion Computing LE1600 FAQ’s : Motion Computing LS800 FAQ's

Motion Computing LS800 FAQ’s

What enhancements have been made to the LS800 Tablet PC compared to previous products?
The LS800 is the first full-function ultra-portable Tablet PC:

Design: The sleek industrial design is the smallest and lightest Tablet PC available that is capable of running the Microsoft Windows XP Tablet Edition operating system.

Performance: Upwards of 20% faster than the M1400, the LS800 design is based on Intel’s Sonoma system architecture, including the latest Intel Mobile Pentium M low-voltage processor or the latest Mobile Intel Celeron M ultra-low-voltage processor, the latest 915GMS Express Chipset, and the latest 400MHz DDRII memory.

Battery Life: The LS800 provides approximately three hours of battery life using state-of-the-art Lithium Ion Battery technology. The standard battery pack for the LS800 is very compact, making it easy to carry a spare battery for users that require extended operation away from a power outlet. Warm-swap capability allows your customer to change batteries in seconds without the need to re-boot the system.

Security: In addition to an integrated Fingerprint Reader, the LS800 offers an integrated Trusted Platform Module (TPM). TPM is an actual hardware chip on the Tablet PC used to authenticate the device and strengthen existing security. To make security even easier to implement, the Motion Dashboard now includes easy links to set-up instructions for using the Softex OmniPass Fingerprint Reader and Infineon TPM security applications.

Reliability: Motion’s inherently durable “pure slate” design is now even lighter due to the sturdy carbon fiber product housing. Top off the absence of moving parts such as an embedded keyboard, a rotating hinge, or an LCD housing latch (typical mechanical risk points on non-slate devices) with the more reliable 1.8” HDD selected to reduce the risk of shock induced failures by half, and the LS800 is equipped to handle the rigors of even the toughest environments.

Speak Anywhere™: The LS800 continues to incorporate Motion’s own Speak Anywhere™ technology. Dual directional microphones the ability to configure the range of audio acceptance, suppress background noise, and provide acoustic echo cancellation.

Connectivity: In addition to an integrated 802.11 connection and integrated Bluetooth which is provided at no additional cost, the LS800 also offers Ethernet support as well as an IrDA port for connecting to a truly broad array of wireless networks and peripheral devices.

Expansion: The LS800 includes a Secure Digital (SD) slot for connecting a removable SD memory card.

Video out: The LS800 has a VGA port for connecting to external monitors and digital projectors. The LS800 will support external monitor/projector resolutions of up to 1600 X 1200 pixels.

Audio playback: The LS800 has an integrated speaker to support multimedia sales presentations, training module delivery and other types of audio-dependent media usage such as watching movies or listening to music.

What are the dimensions and weight of the LS800?
The LS800 is 8.94” x 6.69” x 0.87” and weighs just 2.2 lbs (1KG), making it the smallest, lightest full powered Tablet PC available. The LS800 can be stowed in a purse, the outside pocket of a briefcase, or even a lab coat pocket.

Using the LS800 Bump case, the Tablet is readily accessible when needed, but also allows rapid transition to a “hands-free” mode for mission critical operations.

What are the key underlying technologies designed into the LS800?
The LS800 Tablet PC incorporates leading-edge technologies such as:
· Intel® Pentium® M Ultra Low Voltage Processor 753 (1.2 GHz), 2MB L2 cache, 400MHz FSB and the Intel® 915GMS chipset which features the Intel® Graphics Media Accelerator 900, enabling up to 1.4X graphics performance improvement over the Intel® 855GME chipset
· 400MHz DDRII Memory
· 8.4” SVGA display, an optional View Anywhere® display
· WACOM digitizer - natural pen input using Motion’s exclusive ergonomically-designed Digitizer Pen.
· 3 hard drive capacities to meet two tiers of storage needs: a 60GB HDD, a 30GB HDD or a 20GB HDD. The 1.8” hard-disk drive format not only contributes to the thinness and light weight of the LS800, but also greatly increases reliability by reducing the risk of shock-induced failures – addressing an important durability requirement for highly mobile users.

What processors are being used on the LS800 product line?
The LS800 uses Intel’s fastest Ultra Low Voltage processor - Intel® Pentium® M Processor ULV 753 (1.2GHz)

What chipset is used on the LS800 product line?
Mobile Intel® 915GMS Express Chipset.

What are the main differences between the 915GMS Express Chipset used on the LS800 and the 855GME Chipset used on the M1400 Tablet PC?
The 915GMS chipset offers a vast improvement in video performance (41% improvement in 3DMark score in one Intel benchmark analysis) and is equipped to support Microsoft’s Longhorn operating system when it launches in the future.
The 915GMS chipset was designed to support the new Sonoma architecture and a higher-performance memory interface, while the 855GME chipset was designed at the time that the previous-generation Dothan CPU architecture was introduced. The newer 915GMS chipset supports the new faster 400MHz DDRII memory available on the LS800, while the older 855GME chipset supports the previous-generation 333MHz DDR memory.
The 915GMS chipset includes the Intel® GMA 900 Integrated Graphics controller with 128MB of video RAM, whereas the 855GME uses the Intel Direct AGP Integrated Graphics controller which includes only 64MB of video RAM.

What is the difference between DDRI and DDRII memory?
DDRII is the latest memory architecture that delivers improved system performance, higher data bandwidths, lower latency and better power consumption for mobile devices.

What is the maximum system memory (RAM) supported by the LS800?
The LS800 supports up to 1GB of RAM. The LS800 has a single memory slot, so total system memory must reside in a single memory module. The compact size of the LS800 makes it difficult to access the memory slot outside of the manufacturing factory. Customers should not attempt to change the memory module as the warranty will be voided.

Which integrated graphics controller is used on the LS800?
Intel® GMA 900 graphics controller.

What is the maximum external monitor resolution supported by the LS800?
The LS800 supports up to 1600 X 1200 pixel external monitor resolution.

What are the important security features on the LS800?
The LS800 offers an integrated Fingerprint Reader for secure user authentication, with the added benefit of global password management. Furthermore, the LS800 offers a new security feature – a Trusted Platform Module (TPM) 1.1, which offers the following benefits:
· Actual hardware chip on Tablet
· Used to authenticate device and strengthen existing security
· Hardware is tougher to infiltrate then software
· Adds personal secure drive
· Strengthens applications by protecting digital certificates
In addition, the system offers enhanced BIOS-level security with pre-boot authentication, a universal lock slot for physical asset protection, and a Motion Security Center software panel that grants quick access to the Motion OmniPass software for configuring the Fingerprint Reader and to the Infineon software for configuring the TPM.

The Fingerprint Reader now has a scrolling capability – what does that mean?
While the 4-way directional control button on the exterior of the system continues to allow users to move the cursor up, down, left and right, the new scrolling capability of the Fingerprint Reader allows users to run the pad of their finger over the Fingerprint Reader either horizontally or vertically to accomplish scrolling when a scrollbar is present in a window. The Fingerprint Reader automatically switches to scroll mode when a scrollbar is present and when the system is not engaged in an authentication task.

Why did Motion add an IrDA port to the LS800?
Since Bluetooth and IrDA are the preferred means for synchronizing one’s Tablet PC with other devices, or for connecting to peripherals such as printers, Motion now offers both connectivity options on the LS800.

What is the data transfer rate on the IrDA port?
Up to 4MBps.

What is the data transfer rate on the SD slot?
Up to 10MBps.

Why does Motion no longer offer a 1394 Firewire port?
The USB 2.0 ports on the LS800 offer similar bandwidth to 1394 Firewire, and Motion’s external DVD/CD-RW drive operates over USB 2.0 so Firewire is no longer a required port for high-bandwidth connections to peripherals.

What is the Motion Accessory Port and what can I use it for?
The Motion Accessory Port is a special, powered USB port found on the LS800 MobileDock. While all USB ports provide power, the USB specification for power does not deliver enough power for more power-hungry devices such as large hard disk drives and DVD optical drives. The Motion Accessory Port combines USB 2.0 connectivity with the additional power required to power accessory devices.

Today, the Motion Accessory Port, combined with the Motion Accessory Cable, can be used to power the Motion USB DVD/CD-RW optical drive. With this configuration, external AC power is not required for USB DVD/CD-RW optical drive for use on airplanes or other environments that do not have access to AC power.

What is the hard-disk drive offering on the LS800?
Motion offers three hard drive capacities to meet two tiers of storage needs: A 60GB HDD for storage-hungry users, a 30GB HDD for users with less storage-intensive requirements, and a 20GB HDD for users that require minimal storage. The latest 1.8” hard-disk drive format not only contributes to the light weight and smaller size of the LS800, but also uses less power and greatly increases reliability by reducing the risk of shock-induced failures – addressing an important durability requirement for highly mobile users.

How does the LS800’s 1.8” hard-disk drive compare to the earlier-generation 2.5” drives?
In addition to lower power consumption and weight, the most significant benefit of 1.8” drives to mobile users is the improved shock resistance, both during operation and non-operational transport. The 1.8” 30GB HDD delivers all storage gigabytes on a single disk platter, which rotates at 4200rpm, resulting in lower energy consumption in addition to quiet operation. (Note: The 60GB HDD is dual-platter.) To ensure high performance during data-intensive read and write cycles, the built-in controller also includes a 2MB data cache.

Which manufacturer supplies the product hard drives to Motion?
Hitachi and Toshiba are Motion’s suppliers of choice for the LS800’s HDDs.

What is the battery life on the LS800 Tablet PC?
The battery life with the Standard Battery is 2.5 to 3 hours, depending on applications and power management settings.

Does the LS800 have an extended battery?
Motion does not offer an extended battery for the LS800 at this time. The LS800 does enable warm-swapping of the standard battery which makes using a spare battery very easy. Warm-swapping takes just seconds and spare batteries are very portable.

How long does it take to charge the Standard Battery?
The Standard Battery charges to 90% capacity in just over 2 hours.

Is the LS800 “warm-swappable”?
Yes. This means that the system does not have to be restarted to change a battery. Just put the system into stand-by, swap the battery, and reactivate the system. The total process takes less than 30 seconds.

What keyboards are offered to support the LS800 Tablet PC?
Motion offers 3 keyboard choices: 1) A very compact foldable Bluetooth keyboard 2) a Wireless Mobile Keyboard offering Bluetooth connectivity; and 3) a compact USB keyboard.

Why does Motion Computing offer three keyboards?
The Think Outside Stowaway Keyboard is a very compact, foldable Bluetooth keyboard. It is best used in conjunction with the LS800 Bump case which provides a built-in kickstand for keeping the product vertical while typing.

The Bluetooth-equipped Wireless Mobile Keyboard, while small enough to travel with, is best suited as a companion to the MobileDock or the Field Case – as it does not provide a built-in stand to hold the Tablet upright for keyboarding.

The USB Mobile Keyboard provides a low cost, compact solution designed primarily as a companion to the LS800 MobileDock.

What applications are included in the Motion Base Software offering?
The following standard software is included with the LS800:
· Windows XP Tablet PC Edition 2005
· Award-Winning Motion Dashboard
· Windows Journal and Sticky Notes
· Speech Recognition

How do you download the handwriting recognition pack to be able to enter text in other languages like Spanish or French or to get an on-screen keyboard in another language?
Visit this website for downloads and instructions:
http://support.microsoft.com
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